“We work with Canadian utilities and energy agencies to evaluate their energy efficiency programs. For the past eight years, we have worked with the Narrative Research team for our evaluation surveys and in-depth interviews. I have always appreciated the team’s responsiveness and willingness to help and find solutions to meet client needs, which sometimes change …
“We worked with the team at Narrative Research (formerly Corporate Research and Associates) to conduct client satisfaction research, and we were very pleased with the results. From project start-up to closure, all milestones were met on time and on budget. Communication from the project team was consistent and professional and helped to ensure that all …
“Here at NB Power we are very satisfied with Narrative. They are accommodating, flexible and easy to work with. They ensure they thoroughly understand the ask/task at hand to determine the best methodology to deliver research findings that are applicable. They not only unearth key findings they include insights, conclusions and actionable opportunities. They are …
“We rely on the expertise of Narrative Research to assist in improving the integrity of our survey and to ensure the content provides feedback from our employees on the most important issues in our business. Narrative Research provides detailed statistical analysis on the survey results to assist management in making decisions about our future. The …
“For over 20 years, we have relied on the expertise of Narrative Research to manage our customer satisfaction program. The team has consistently delivered valuable customer insights and analysis that has enabled us to make key business decisions that address what’s most important to our customers.”
“Narrative Research has worked for over 15 years on our behalf as part of joint research projects for the Government of Canada. Narrative is fully capable of conducting a wide range of analytical techniques, resulting in high quality work provided by team members willing to go the extra distance.”
“Narrative Research has been our marketing research partner for the last six years. The analytics, summary reports, and recommendations provided have given us great insights and helped shape actionable plans and programs within our organization.”
“The insights that Narrative Research provides us from surveying the Halifax business community are invaluable in helping us monitor the pulse of the city.”