“We worked with the team at Narrative Research (formerly Corporate Research and Associates) to conduct client satisfaction research, and we were very pleased with the results. From project start-up to closure, all milestones were met on time and on budget. Communication from the project team was consistent and professional and helped to ensure that all parties were informed of progress – in fact they exceeded our expectations in this regard. We were also very pleased with the detailed analysis of the research data, the conclusions, and recommendations. I recommend this firm without hesitation.”